Bristol

Bristol care home Leonard Elms is told to improve

A care home near Bristol has been told to take action after concerns were raised over the welfare of residents.

The Care Quality Commission (CQC) said Leonard Elms in Congresbury was "failing to meet six of the essential standards of quality and safety".

The care home, a report said, was warned over residents' welfare, inadequate nutrition, staffing levels and how incidents were logged.

The CQC said owner Paul Bliss had begun to address the issues raised.

The commission said it was concerned that the home had been without a registered managed since December 2010, but the owners said one had now been employed.

Ian Biggs, from the CQC, said some problems which were identified in the June inspection had been resolved.

Further action

"The provider has supplied us with information which sets out the actions being taken to address the concerns raised in this report," he said.

"The home has taken on a new manager, although the manager has not yet applied to be registered with us.

"Our inspectors will return in the near future and if we find that the home is not making progress we will consider further action."

Other concerns raised by the CQC included worries over how meals were handled at the home.

"Inspectors said that some people were not given the help they needed to eat or drink," said the report.

"There was little support to help them and meals were cleared away uneaten."

Another concern was an apparent lack of "skilled staff" to meet the welfare of some residents.

"On the upper floor, two care assistants did not notice people's needs and were too busy to give people the help they needed to eat properly."

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