Wadebridge School truancy text sent to parents in error

Worried parents jammed a school's switchboard after a truancy alert was incorrectly sent telling them their children had not turned up.

The text messages, sent by Wadebridge School in Cornwall, were sent to a "high number" of parents on Monday.

Head teacher Tina Yardley apologised and said she was unaware until parents called up and arrived at the school.

Initial reports suggested the cause was a software glitch, but later the school confirmed it was down to human error.

In a letter posted on the school's website, Ms Yardley said: "As soon as we were aware that something was wrong we sent another message as soon as we could to inform parents."

'I was worried'

She said the school then posted messages on its website and social media.

Parent Sharon Meehan said: "We tried to call the school for about three quarters of an hour and couldn't get through.

"We dropped [our son] off at school in the morning. I was worried about where our son was, he is only 12.

"The school was very apologetic, but it was still worrying."

The school, which has about 1,200 pupils, said an internal briefing would take place to make sure it did not happen again.

Related Topics

Related Internet links

The BBC is not responsible for the content of external Internet sites