Newquay care home Alexandra House to close, owners announce

Alexandra House Image copyright IanS
Image caption Alexandra House owners Morleigh faced enforcement action to improve care

A care home in Newquay is to close after running at a financial loss and struggling to find qualified staff, the owners have announced.

Morleigh Group said all 23 residents at Alexandra House will be offered places at its six other homes in Cornwall, which could take up to six weeks.

All 24 members of staff will be offered employment at homes within the group.

In February, Alexandra House was criticised by the Care Quality Commission (CQC), a health watchdog.

'Faced increased challenges'

The CQC issued enforcement action but now managers have decided to close the home.

Sharon Wilkinson, head of operations at Morleigh, said: "It hasn't been an easy decision but over the last few months we have faced increasing challenges around the recruitment of qualified nursing staff."

"This is something that is not unique to Morleigh.

"It is a national situation and we are working very hard to try and address that but the reliance on agency staff can make it quite difficult for residents on a day to day basis."

The company said it will stay open until every resident has alternative accommodation, which is expected to take four to six weeks.

Image copyright Google
Image caption CQC inspectors said another Morleigh home, Tregertha Court in Looe, required improvement

In March CQC inspectors visited another Morleigh home, Tregertha Court in Looe and rated it as requiring improvement.

Inspectors found there were not enough staff on duty to keep residents safe and meet their needs.

Ms Wilkinson said there were two care staff, supported by a manager and a kitchen porter.

"We have a dependency calculator and we look at the needs of each resident and the number of hours of support they require," she said.

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