Exeter, Langdon and Penhayes patient care criticised

Three Devon hospitals have been criticised by the health watchdog, following unannounced inspections.

Two wards on the Whipton Hospital site in Exeter, Langdon Hospital, Dawlish and Penhayes House in Kenton care for patients with learning disabilities.

Following the inspections late last year, the Care Quality Commission (CQC) found there was often a "lack of patient-centered care".

The hospitals' said they were addressing the shortcomings.

The health regulator found all three hospitals produced poor care plans which failed to meet patients' needs.

'Unnecessary risk'

At Langdon Hospital's Owen House, inspectors also criticised a practice of locking the doors to the ward at 18:00 to protect patients from potential risks.

The report said without proper risk assessments, patients' freedom of movement could be unnecessarily restricted.

At Whipton Hospital, moderate concerns were raised about safety with particular regard to alerts, restraints, incidents, accidents and injuries to staff and patients.

Inspectors said failure to audit this information potentially put both patients and staff at unnecessary risk.

The two wards on the Whipton Hospital site and Owen House at Langdon Hospital are both run by Devon Partnership NHS Trust.

Penhayes House, a privately run hospital managed by Modus Care, specialises in caring for people with autism and aspergers.

Again, the CQC report was critical of the hospital's care plans which were not patient led.

All three hospitals must respond to the commission within 14 days, detailing how they intend to raise standards.


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