Twitter ban Topsham PCSO back online

Sarah Giles Twitter page Sarah Giles had tweeted comments about students in Exeter

A Devon police community support officer (PCSO) banned from Twitter over posts about students is tweeting again after meeting her supervisor.

PCSO Sarah Giles had posted messages about student "mayhem" in Exeter and university students complained.

She said on her blog she had discussed the "pit falls" of social media with her supervisor.

Devon and Cornwall Police said some officers "may need guidance" on social media.

'Overwhelmed by support'

PCSO Giles, tweeting as @TopshamPolice, said on her blog: "The key to learning from experience is trust, support and feedback.

"A really positive (I know, I know but honestly, trust me, it's the right word), supportive and understanding discussion with my supervisor has resulted in my twitter and facebook accounts being unsuspended/reinstated/given the go ahead to resume.

"Basically I can start boring you to tears with jokes about fowl play by geese on the estuary again! Whoopppeee!!"

She added: "We talked about the pit falls and the positives of social media as a public engagement tool for an organisation like the police.

"In a week with so much more important events in the news we have been overwhelmed by the level of support for social media as a Police engagement tool in general, as well as support for @TopshamPolice in particular."

Devon and Cornwall Police said: "We genuinely recognise the value of social media as a way of communicating with various communities and occasionally staff and officers may need some guidance on how to use it in the most effective way.

"We will continue to use this exciting medium."

More on This Story

Related Stories

The BBC is not responsible for the content of external Internet sites

BBC Devon



7 °C 4 °C

Features & Analysis

  • Dana Lone HillDana Lone Hill

    The Native American names that break Facebook rules

  • Painting from Rothschild collectionDark arts Watch

    The 50-year fight to recover paintings looted by the Nazis

  • Mukesh SinghNo remorse

    Delhi bus rapist says victim shouldn't have fought back

  • Signposts showing the US and UK flagsAn ocean apart

    How British misunderstanding of the US is growing

Elsewhere on the BBC

  • StudentsBull market

    Employers are snapping up students with this desirable degree


  • 3D model of Christ the Redeemer statueClick Watch

    Using drones to 3D map the famous Brazilian landmark Christ the Redeemer

Try our new site and tell us what you think. Learn more
Take me there

Copyright © 2015 BBC. The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.