CQC concerns over Cheltenham care home

Concerns have been raised by inspectors about living conditions at a Cheltenham care home.

The Care Quality Commission (CQC) made an unannounced visit to Manchester Court to see if improvements had been made after a previous inspection.

They found worn and stained carpets and old and damaged paintwork at the home which looks after about 20 residents.

Raynsford Limited, which runs the home, has been given a deadline to make improvements.

Inspectors also found equipment to be in a poor state, and accident reports and risk reduction methods to be inadequate.

Ian Biggs, deputy director of CQC in the south, said: "The law says that these are the standards that people should be able to expect. Providers have a duty to ensure they are compliant and this cannot be allowed to continue.

"This warning sends a clear and public message that Raynsford Limited needs to address these issues as a matter of urgency or face serious consequences."

A spokesman for Raynsford said the company had been working "very hard" with the CQC since the inspection took place in November,

He said: "Many of the issues raised, have already been completed and the remainder will be completed within the next few weeks.

"We welcome input from all the professionals that we work with, as this allows us to improve the high quality of care that we provide."

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