Westbury-on-Severn surgery reopening delay causes anger

Westbury-on-Severn GP Surgery Local people say they just want to be able to use the new facility

Related Stories

Concerns have been raised about a GP surgery in the Forest of Dean which opened on 14 January, closed again the same day and has still not reopened.

The new £300,000 Westbury-on-Severn Surgery closed after four hours on its opening day due to technical problems.

The surgery is a branch of the nearby Newnham Practice and the NHS said the problem concerned the computer connection between both sites.

The local authority's Norman Stephens said people were "thoroughly fed up".

The Forest of Dean district councillor, who represents Westbury and Newnham, said: "We've been fobbed off time after time. It absolutely beggars belief. We've heard excuse after excuse."

'Very disappointed'

Chairman of Westbury-on-Severn Parish Hall Jan D'Ambrosio said she was "very disappointed".

She said: "There are a lot of elderly and they are the ones who really need the surgery here."

A spokesperson for NHS England said: "Both the practice and NHS England have been making every effort to resolve the situation as quickly as possible, and our IT team has been working with the practice to establish the cause of the problems.

"We are very close to resolving the connectivity issues and we are working with the GPs to open the practice as quickly as possible."

A statement on the surgery website said it could not give a definitive date for reopening.

More on This Story

Related Stories

The BBC is not responsible for the content of external Internet sites

BBC Gloucestershire

Weather

Gloucester

20 °C 15 °C

Features & Analysis

Elsewhere on the BBC

  • Kolelinia LtdCycling evolution

    The halfbike is a light, compact contraption that could revolutionise the urban commute

Programmes

  • A woman riding a bicycleClick Watch

    Cycling tech - from charging your phone with pedal power to backpacks that double as indicators

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.