Hampshire & Isle of Wight

'Failure of leadership' at Portsmouth GP surgery rated inadequate

The Southsea practice Image copyright Google
Image caption The Southsea practice was rated inadequate by a health watchdog

A doctor's surgery has been put into special measures after inspectors found "systemic failures" in its management.

The Waverley Road Surgery in Portsmouth has been given an inadequate rating by the Care Quality Commission (CQC).

Inspectors found risk assessments had not been implemented and there was no "vision or strategy" from managers.

Practice partner Dr Nick Moore said staff were "extremely disappointed" with aspects of the report and would be raising them with the CQC.

He added: "We have already taken positive action which we believe will address the concerns in the CQC report."

'Emergency equipment missing'

The surgery was visited on 12 April and will be inspected again within six months.

The watchdog said the majority of patients were treated with "compassion, dignity and respect".

But chief inspector of general practice, Prof Steve Field, said no action was taken over concerns raised in a legionella risk assessment and recommendations were not implemented for fire, chemical and infection control.

He added: "We found there had been systematic failures related to leadership and governance.

"Staff who had not received appropriate training were used as chaperones.

"Cleaning practices did not provide a clean safe clinical environment. Emergency equipment was found to be missing or out of date."

Dr Moore said the surgery was recruiting new staff and added: "We are taking steps to further improve our services."

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