Lancashire

Victoria Residential Home 'failing to meet standards'

A care home in east Lancashire is failing to meet essential standards in some areas, a report by the care regulator has said.

Victoria Residential Home, in Burnley, is not meeting seven of the 16 safety requirements, the Care Quality Commission (CQC) said.

Inspectors visiting on 14 March found it was "unhygienic and unclean" and there were not enough staff on duty.

No one was available for comment at the home on Thursday morning.

'No registered manager'

The CQC said "significant further improvement" had to be made.

The CQC also said care had not been planned properly, so risks had not always been identified; that residents were not always helped with their meals; and that management of medication was poor.

It also found "general repairs and maintenance of the premises were not undertaken in a way in which people's dignity and safety was maintained".

In addition, people were not provided with suitable equipment to meet their needs which meant staff had to use inappropriate methods to move one person - posing a serious risk to that person and staff, the CQC said.

"The lack of a registered manager meant that staff lacked direction to provide safe and effective care," the CQC added.

Sue McMillan, the CQC's regional director for the North West, said: "The care at Victoria Residential Care Home has fallen far short of the standards people have a right to expect.

"We need to ensure that people living at the home are not at any immediate risk of harm.

"It is clear standards require significant further improvement so we will continue to monitor this service very closely to ensure these improvements are made and sustained."

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