Staff bullying concerns raised about largest NHS trust

Related Stories

Staff members at all levels and across all sites of England's largest hospital trust have expressed concerns about being bullied, a report has shown.

The Care Quality Commission (CQC) found "staff morale was low" at hospitals run in central and east London by the Barts Health NHS Trust.

A Barts Health NHS Trust spokeswoman said the report was "tough but fair".

The trust has a workforce of 14,000 and serves an area with a population of about 2.5 million people.

The CQC inspected the quality of care provided by Barts Health NHS Trust across three acute hospitals, three specialist hospitals and two birthing centres in central and east London.

'Risk of harm'

In November, it inspected the Royal London Hospital, Whipps Cross University Hospital, Newham University Hospital, the London Chest Hospital, St Bartholomew's Hospital, Mile End Hospital, the Barkantine Birthing Centre and the Barking Birthing Centre.

The CQC's Chief Inspector of Hospitals, Professor Sir Mike Richards, said: "We found that Barts Health NHS Trust was, in the main, providing services that were safe.

"On a more negative note, we found that staff morale was low," he added.

Start Quote

Bullying has no place at Barts Health”

End Quote Barts Health NHS Trust spokeswoman

"Too many members of staff of all levels and across all sites came to us to express their concerns about being bullied, and many only agreed to speak to us in confidence.

"The trust needs to take action to make sure people feel confident to speak up."

Elsewhere, the report said that three warning notices issued to Whipps Cross Hospital, in east London, in June 2013, had been lifted following the inspection.

But it said staffing levels were "variable" across the trust's services and that equipment was "not always readily available" which "placed patients at risk of harm".

A Barts Health NHS Trust spokeswoman said the report "recognises our challenges, where we have made progress, some of our areas of good practice, and confirms the care, commitment and compassion of our staff. Crucially, it highlights where we need to improve".

She added: "We are reaffirming very strongly that bullying has no place at Barts Health, and staff are strongly encouraged to raise any concerns they have about their workplace or the care provided to our patients. "

The Royal College of Nursing responded to the report saying: "The report repeats serious warnings about the staffing levels at Barts Health and says explicitly that problems with bullying, stress and low morale have to be addressed if the trust are to achieve their vision.

"It is hard to see how this is reconciled with the trust's decision to cut 200 nursing posts before Christmas and cut pay for several hundred more."

More on This Story

Related Stories

The BBC is not responsible for the content of external Internet sites

BBC London

Weather

London

23 °C 13 °C

BBC Local Live

  1.  
    Slow traffic on A13 10:13: Paul Murphy-Kasp Journalist, BBC London

    On the roads, the A13 westbound is slow into town from Rainham to Dagenham after a collision blocked two lanes earlier on.

    Get up to date travel information on BBC London Travel News or on Twitter @BBCTravelAlert.

     
  2.  
    News on the hour 09:58: BBC London 94.9 Radio

    Coming up on the news bulletin at 10:00: Labour claims funding for the government's counter-terrorism programme Prevent has been cut from £17m to £1.7m, meaning the 19 local authority areas in London deemed to be high risk receive just £68,000 a year to fight terrorism.

     
  3.  
    RMT action announced 09:48:

    BBC London's transport correspondent Tom Edwards tweets: @RMTunion announce action short of a strike in ongoing dispute over tube ticket office closures. Overtime & development courses ban. 1/2

    And: .@RMTunion: "many locations will be left without sufficient staff to safely and effectively run stations." 2/2

     
  4.  
    The radicalisation of Londoners 09:26: BBC London 94.9 Radio

    Penny Smith sits in for Vanessa and asks whether enough is being done to stop young Londoners getting radicalised after the Government has been accused of cutting its counter-terrorism programme by 90%.

    Should we be doing more? You can listen live on BBC London 94.9 and contact the team on 020 7224 2000.

     
  5.  
    Gloomy start to day 09:14:

    BBC London 94.9's Richard Main tweets: August in London

    St Pancras Station
     
  6.  
    Travel 08:52: Paul Murphy-Kasp Journalist, BBC London

    On the trains, London Midland, Virgin Trains & Southern have delays of 15-20 minutes through Watford Junction after a train broke down.

    And on the London Overground there's no service between Surrey Quays and New Cross because of works. London Bridge Station is closed to First Capital Connect and Southern services while works take place. Southeastern are stopping as normal.

     
  7.  
    Top headlines
     
  8.  
    'Bruise' suit 08:37:

    Researchers at Imperial College London have designed a suit which helps identify if Paralympic athletes have been injured.

    Paralympic suit

    The "bruise" suit makes injuries visible so those who have limited sensation in their limbs know if they've been hurt and can get treatment quickly.

     
  9.  
    Counter terrorism funding 08:21: Anjana Gadgil BBC London News

    Government funding for the counter-terrorism programme Prevent is down 90%. Nineteen at-risk boroughs in London now share just £1.7m.

    Hear my full report on BBC London 94.9.

     
  10.  
    Gunners through to Champions League 08:09: Phil McNulty Chief football writer

    Alexis Sanchez's first goal for Arsenal since his £35m move from Barcelona claimed the prize of a place in the Champions League group stage for the 17th successive season on a tense night at Emirates Stadium.

    Alexis Sanchez

    The Chilean struck the goal that edged out Besiktas but Arsenal had to survive nervous moments - including playing the last 14 minutes with 10 men after Mathieu Debuchy was sent off - before winning this qualifier.

     
  11.  
    Weather latest 08:03:

    Patchy rain will clear away to the east by mid-morning, with most parts then dry with some sunny spells. However, there may be the odd shower later in the day.

    Highs of 22C (72F).

     
  12.  
    08:00: Beth Rose BBC News Online

    Good morning, I'll be bringing you all the latest news, sport, travel and weather from London today for BBC Local Live.

    You can also send your news, pictures and comments to london.locallive@bbc.co.uk.

     

Features

Elsewhere on the BBC

  • Child museumChild's play

    Should children be allowed to run wild in museums? BBC Culture investigates

Programmes

  • Going through ice across the Northwest PassageThe Travel Show Watch

    Navigating the treacherous Northwest Passage through ice and Arctic storms

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.