Manchester students call for improvements to accommodation

Students in Manchester are calling for improvements to be made to an accommodation block after discovering a host of problems when they moved in.

They claim that holes have been kicked in doors, shower heads and curtains are missing and carpets are filthy at Manchester Student Village.

The accommodation, in Lower Chatham Street, is run by MCR Students.

The company said all complaints had either been resolved or were in the process of being resolved.

Missing mattress

First-year student Jack Johnstone, from Huddersfield, said when he walked into his flat he discovered there was no shower head or curtain and the floor in the bathroom was almost black as it had not been cleaned. Shelves had also been ripped off the walls.

"The images on the website made it out to be quite a nice place to be staying," the English undergraduate said.

"We walked in and it was just the exact opposite to what we'd seen."

He said he was aware of another student who did not have a mattress on his bed.

Another student said the carpet in her flat was "disgusting", that the bathroom and kitchen had not been cleaned and that holes had been kicked in two doors.

Students had paid more than £1,500 in advance for their first term's rent, he added.

In a statement, MCR Students said there were a number of carpets which needed replacing and their suppliers would be doing so this week.

It added: "Manchester Student Village is a student hall accommodation which houses 1,022 students.

"Whilst we do our best to avoid any complaints, inevitably due to scale you might get one or two complaints and in these circumstances we do our best to resolve any issues as quickly as possible."

Related Internet links

The BBC is not responsible for the content of external Internet sites