Norfolk and Norwich Hospital hits care quality standard

A major hospital in Norfolk has been given a clean bill of health after an unannounced inspection by a watchdog.

The Care Quality Commission (CQC) found the Norfolk and Norwich University Hospitals Trust meets its quality and safety standards.

During the visit on 23 October inspectors spoke to patients, their families, carers and members of staff.

The CQC looked at care and treatment, cooperation with providers, infection control, cleanliness and staffing.

Chief executive Anna Dugdale said: "Our challenge now is to ensure that we maintain and build on the high standards we set ourselves across all areas of patient care."

Regular audits at the hospital are carried out by independent external representatives to check standards of patient care and these had led to improvements, she said.

The report also found that patients and visitors were very impressed with standards of cleanliness and hygiene in the hospital.

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