Somerset

Ruishton Court care home residents 'risk malnourishment'

Residents at a care home in Taunton are "at risk of malnourishment and dehydration", an inspection has found.

Care Quality Commission (CQC) inspectors have reported on a series of problems at Ruishton Court Nursing Home in Henlade

The CQC said it had concerns over care planning, safeguarding, records, nutrition and staffing arrangements.

The company which ran the home is in administration, but a new management team has been appointed.

The inspectors said lack of clear management and reliance on agency nurses were among the problems at the home.

The report also found health and welfare was put at risk due to inadequate care planning.

Poor nutritional leadership had left residents "at risk of malnourishment and dehydration", and there was "little evidence" to show some residents were given any choice about their care.

The CQC said while people who can communicate were treated respectfully, this was less apparent for those who could not communicate as well.

'Falling far short'

Administrators Begbies Traynor said the new bosses brought into the home have made "substantial progress".

The administrator added it was "committed to addressing past problems and is undertaking a comprehensive improvement plan".

But Bernadette Hanney, the acting regional director of CQC in the South West, said the care at Ruishton Court had been "falling far short of standards people should be able to expect".

"The last permanent manager left last year and since then the home has been left without a manager or clinical lead for significant periods of time.

"Staff have had to manage on their own and the result is that people have not been properly protected from the risk of unsafe or inappropriate care.

"Our inspectors will return to Ruishton Court in the near future and if we find that the home is not making progress we won't hesitate to use our legal powers on behalf of the people who live there."

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