Stoke & Staffordshire

NHS trust admits it was wrong to tell patient of cancer over the phone

A Staffordshire health trust has admitted it was wrong to contact one of its patients by telephone in order to tell them that they had cancer.

Burton Hospitals NHS Foundation Trust received the complaint through its patient advice and liaison service.

A trust spokesman said they had spoken to the member of staff in question.

Chief executive Helen Ashley said it was a "very special case" and been done "with best intent". A reminder has been sent out to all medical staff.

The brief note read: "Medical staff reminded that it is not appropriate to give a diagnosis of cancer to patients over the phone."

The complaint was one of 82 the trust received between October and December last year.

Related Internet links

The BBC is not responsible for the content of external Internet sites