Megan Stratton praised for mum's seizure 999 call

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Media captionAlan Austin praised Megan Stratton for guiding him through the emergency

An "exceptional" four-year-old girl who called for an ambulance while her mother was having a seizure has been praised by police.

Charlotte Stratton, 32, was taken ill at home in Lowestoft in December.

Her daughter Megan called Suffolk Police and was on the phone for about 10 minutes until paramedics arrived.

Call handler Alan Austin said: "You quite often get young children phone up, but none as calm and composed as Megan."

Image caption Alan Austin met Megan for the first time at a police awards ceremony

Megan's father Trevor left their home on 15 December to get medication for Ms Stratton when she was feeling unwell.

But while he was gone she went into seizure and Megan dialled 999.

'Really proud'

Mr Austin said: "It's not very often you get a four-year-old who you can talk with quite so easily, who can guide you while you guide her and it made life so much easier."

Megan told Mr Austin that the door was locked and he said they may have to make a bang to get into the house.

However, Trevor's return home coincided with the arrival of the ambulance and police.

Image caption Charlotte Stratton said she was "really, really proud" of her daughter

Charlotte, who was treated successfully, said: "Suffolk Police called me back and explained what she'd done and I was a bit stunned and once we knew we were really, really proud.

"We knew I have seizures regularly so what we do is, on the emergency button on the mobile phone, we have daddy's number programmed and the ambulance, so it was quite easy for her to do."

Megan was awarded the Chief Constable's Certificate of Appreciation at a ceremony at Suffolk Police Headquarters in Martlesham Heath.

Ch Insp Angus Moir, from the Suffolk Police control room, said: "She's clearly an exceptional girl and Alan is an example of some of the exceptional staff we have."

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