Surrey Police non-urgent 101 number 'proves success'

A new non-emergency number for contacting police has proved a success in Surrey, the county's force has said.

The 101 number was introduced in Surrey in September as part of a national drive to reduce the pressure on the 999 emergency service.

Surrey Police said more than 50% of non-emergency calls to the force were now being made by members of the public using the 101 number.

Minor crime can also be reported online and at Surrey's mobile police office.

Ch Insp Alison Barlow said: "On average Surrey Police receives around 350 emergency 999 calls a day but less than 20% of those require an emergency response from the police.

"You should only call 999 in a real emergency, for example when someone's life is in danger, a serious offence is in progress or someone is at risk of violence.

"For all other issues such as contacting police with a general inquiry or reporting minor crime or disorder the public should contact Surrey Police on the 101 number."

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