Tees

Pensions letter error tells man he is dead

  • 11 December 2012
  • From the section Tees

A retired bus driver says he nearly had a heart attack after opening a letter from the Department for Work and Pensions (DWP) stating he was dead.

Eddie Potts, from Hartlepool, was told "his son" had informed the agency of his death, despite him only having two daughters.

The 66-year-old said he was left "mad" by the error.

A DWP spokesman said: "We apologise unreservedly and are investigating fully."

'Very annoyed'

Mr Potts is entitled to Disability Living Allowance and a state pension but both payments were stopped.

The benefits were paid into Mr Potts' account within three hours of him reporting the issue.

The DWP sent a letter to his address intended for the executors of his estate including the supposed date of his death as 7 November.

Mr Potts said: "I was very annoyed and very upset. I turned around and said to them 'if I'm dead how can I be talking to you now?'."

Related Internet links

The BBC is not responsible for the content of external Internet sites