Pensions letter error tells man he is dead

A retired bus driver says he nearly had a heart attack after opening a letter from the Department for Work and Pensions (DWP) stating he was dead.

Eddie Potts, from Hartlepool, was told "his son" had informed the agency of his death, despite him only having two daughters.

The 66-year-old said he was left "mad" by the error.

A DWP spokesman said: "We apologise unreservedly and are investigating fully."

'Very annoyed'

Mr Potts is entitled to Disability Living Allowance and a state pension but both payments were stopped.

The benefits were paid into Mr Potts' account within three hours of him reporting the issue.

The DWP sent a letter to his address intended for the executors of his estate including the supposed date of his death as 7 November.

Mr Potts said: "I was very annoyed and very upset. I turned around and said to them 'if I'm dead how can I be talking to you now?'."

More on This Story

The BBC is not responsible for the content of external Internet sites

BBC Tees

Weather

Middlesbrough

Min. Night 0 °C

Features & Analysis

  • Baby in boxStrange case

    The remarkable appeal of the Finnish baby boxes


  • WW1 gas mask being demonstratedTrench terror

    Did the soldiers of WW1 have an irrational fear of poison gas?


  • Mitt Romney, speaks at the podium as he concedes the presidency during Mitt Romney's campaign election night event at the Boston Convention 7 November 2012Aura of a loser?

    Mitt Romney looked presidential but could never pull it off


  • A woman holds up a feminist sign.PC virus

    Is liberal speech policing out of control?


Elsewhere on the BBC

  • ReadingBest books

    BBC Culture takes a look at ten books you should read in February

Programmes

  • A car being driven by Cruise Automation technologyClick Watch

    The tech which could allow any car with an automatic gearbox to become self-driving

Copyright © 2015 BBC. The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.