Probe launched following Wiltshire woman's ambulance wait

An investigation has been launched after an injured woman waited for an hour and 45 minutes for an ambulance.

Doreen Wignall, 88, fell on ice in Ludgershall, Wiltshire, on Saturday and suffered a head injury. She died in hospital two days later.

Great Western Ambulance Service has launched an investigation.

A spokesman from the service said: "We are very sorry that we could not get to this patient sooner."

He said the service received a 999 call at 10:36 GMT, and a paramedic in a rapid-response vehicle arrived at the scene at 12:00 GMT.

'Sincere condolences'

An ambulance arrived 21 minutes later and took Ms Wignall to Salisbury District Hospital.

In a statement, Great Western Ambulance Service said: "We are saddened to hear of the death of this patient and offer our sincere condolences to the family.

"We have been notified by the coroner about the outcome of this incident on Saturday, 17 December, and will be co-operating fully and openly with the resulting inquest.

"We will also be carrying out a thorough internal investigation; we are offering to meet the patient's family to discuss their concerns and to ensure we share our findings with them."

An inquest into Ms Wignall's death has been opened and adjourned.

More on This Story

The BBC is not responsible for the content of external Internet sites

BBC Wiltshire



22 °C 14 °C

Features & Analysis

  • SyedTanks instead of toys

    Lyse Doucet on the plight of children in Syria and Gaza

  • Silhouette of manSuper-shy

    Why do Germany's super-rich so often keep their heads down?

  • Gin drinkerMother's ruin

    The time was gin was full of sulphuric acid and turpentine

  • The two sisters in their bakery'Must be mad'

    Why two Spanish sisters started a bakery in a desert

Elsewhere on the BBC

  • EscaladeBling's the thing

    The ostentatious Cadillac Escalade cruises into 2015 with fuel-gulping gusto


  • The smartphones of shoppers being tracked in a storeClick Watch

    How free wi-fi can enable businesses to track our movements and learn more about us

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.