Probe launched following Wiltshire woman's ambulance wait

An investigation has been launched after an injured woman waited for an hour and 45 minutes for an ambulance.

Doreen Wignall, 88, fell on ice in Ludgershall, Wiltshire, on Saturday and suffered a head injury. She died in hospital two days later.

Great Western Ambulance Service has launched an investigation.

A spokesman from the service said: "We are very sorry that we could not get to this patient sooner."

He said the service received a 999 call at 10:36 GMT, and a paramedic in a rapid-response vehicle arrived at the scene at 12:00 GMT.

'Sincere condolences'

An ambulance arrived 21 minutes later and took Ms Wignall to Salisbury District Hospital.

In a statement, Great Western Ambulance Service said: "We are saddened to hear of the death of this patient and offer our sincere condolences to the family.

"We have been notified by the coroner about the outcome of this incident on Saturday, 17 December, and will be co-operating fully and openly with the resulting inquest.

"We will also be carrying out a thorough internal investigation; we are offering to meet the patient's family to discuss their concerns and to ensure we share our findings with them."

An inquest into Ms Wignall's death has been opened and adjourned.

More on This Story

The BBC is not responsible for the content of external Internet sites

BBC Wiltshire

Weather

Swindon

Min. Night 9 °C

Features & Analysis

Elsewhere on the BBC

  • RomeTop coffee cities

    These six places are known for their top-notch brews and caffeine-focused cultures

Programmes

  • Papers Please gameClick Watch

    Meet the ‘bedroom programmer’ whose game has sold half a million copies and won a Bafta

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.