Problem families: Case worker intervention 'works'

Young people Louise Casey said a dedicated case worker was key to turning lives around

Related Stories

A government scheme aimed at turning around the lives of the most troubled families in England is said to have produced "life-changing" results.

Early intervention by a dedicated case worker has reduced crime among those people involved by 45%, says the head of the troubled families programme, Louise Casey.

Anti-social behaviour has gone down by 59%, her latest report suggests.

But the Social Research Unit charity said the programme was not a "panacea".

The scheme aims to help 120,000 of the most troubled families by 2015.

It was announced a year ago, with central government funding of about £500m, and a further 60% of funding from councils.

Ms Casey published her report on Saturday, saying that cases of truancy, exclusion or bad behaviour at school were also cut by 52%.

She said that a case worker dedicated to the family was one of the key features identified as making the scheme effective.

Ms Casey told BBC Radio Five Live: "(We need) one worker for one family so they actually know who they're working with and what actually needs to change in that family.

"A worker that's honest and direct with them, so it's not faffing around. It's saying: right, kids do actually do have to go to school, I will be there at 7.30 until you get your kids up on you own and get them to school.

"[It's about] showing people that have got terrible backgrounds themselves of care and abuse, who have had no love and no proper parenting themselves.

"[It's about] teaching them to be parents and helping them bring their kids up properly," she added.

'Persistent challenge'

Considering the family as a whole, giving "practical 'hands on' support" and taking an "assertive" approach were also key.

So-called training academies for local authorities will be organised by the Department for Communities and Local Government next year, where best practice for intervention will be taught.

Start Quote

We think that it's positive but we don't necessarily think that it's a panacea”

End Quote Sonia Sodha, Social Research Unit charity

More than 40,000 families are expected to be helped in this financial year.

Communities Secretary Eric Pickles said the report was a "crucial step towards building a wide campaign of support behind the work we are doing to break an inter-generational cycle of misery and failure".

But Sonia Sodha, from the Social Research Unit charity, said: "Any investment in families with multiple issues is to be welcomed, but we would urge a bit more caution on this.

"The government seems to see it as a panacea policy for troubled families. We think that it's positive but we don't necessarily think that it's a panacea."

Anne Longfield OBE, chief executive of the group 4Children which runs Sure Start children's centres , said: "Troubled families need to receive co-ordinated practical support, assistance and advice from services in order to help them solve their problems and get their lives back on track.

"By helping parents to find employment and get their children back into school, the impact will also be felt by wider society."

Dame Clare Tickell, chief executive of charity Action for Children which helps vulnerable young people, meanwhile, urged local councils to avoid providing support for families "on the cheap".

"You get out what you put in," she told the BBC News channel.

"We, and a number of other organisations, provide very high quality support and it really does make a difference," she said.

"It avoids children being taken into care and families spiralling into something that really is avoidable."


More on This Story

Related Stories

The BBC is not responsible for the content of external Internet sites


This entry is now closed for comments

Jump to comments pagination
  • rate this

    Comment number 177.

    Such strategies ARE effective. I know from nearly 40 years working in education. In addition, they are cost-effective. The problem is that funding is time-limited and in times when 'cuts' are demanded are quickly terminated because they are not part of the mainstream services. There needs to be a commitment to put such services permanently in place for families in need from the child's birth.

  • rate this

    Comment number 110.

    What is amazing is why anyone would be surprised.
    In my own community, there were a dozen or so problem families frequently responsible for local crime/antisocial behaviour. Often through generations.
    Huge pressure was needed to get focussed action, but when it was taken, they either shaped up or moved on.
    There is a statutory duty (1998) on local authorities to work with police on crime.

  • rate this

    Comment number 109.

    When my mother trained in social work (in the 1930s) she was told that the key objective was to render her presence unnecessary. That can take a lot of effort, of course, but it is all about giving families the tools they need to live without further assistance or interventions.

    If this is the aim in this programme, it's laudable.

  • rate this

    Comment number 74.

    I guess it all depends on where you draw the line as to what constitutes a troubled family.

    Some people might find the idea of an agent of the state advising them on every aspect of their lives quite helpful, other might find it really patronising.

  • rate this

    Comment number 69.

    It is good that it seems to be working but I can't help wondering if the real cause is being addressed. How do people get to be that way and why? It may sound stereotyped, but it is quite easy to spot the sort of children that end up becoming problem parents, so why can't something be done earlier. Teaching children self respect and how to respect others must become a higher priority at school.


Comments 5 of 13


More UK Politics stories


Features & Analysis

Elsewhere on the BBC

  • Audi R8Need for speed

    Audi unveils its fastest production car ever - ahead of its Geneva debut


  • A robot holding a table legClick Watch

    The robots who build flat-pack furniture - teaching machines to work collaboratively

Try our new site and tell us what you think. Learn more
Take me there

Copyright © 2015 BBC. The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.