MPs criticise disability benefits tests

Margaret Hodge: "The department's got to get a grip of this contract"

Related Stories

MPs have criticised the test being used to see whether people claiming disability benefits are fit to work.

The Public Accounts Committee said the Work Capability Assessment had resulted in too many wrong decisions which were overturned on appeal.

Its chair Margaret Hodge accused the Department for Work and Pensions (DWP) of being "unduly complacent" and of hurting the "most vulnerable".

But employment minister Mark Hoban accused the MPs of "scaremongering".

The Work Capability Assessment tests was introduced in 2008 to assess entitlement to Employment and Support Allowance, after it was claimed the old system was failing.

The company Atos was paid £112.4m to carry out 738,000 assessments in 2011/12.

'Damaging confidence'

The committee found 38% of appeals against the DWP's decisions had been successful.

Start Quote

This report completely fails to recognise the considerable improvements we have made to the work capability assessment since coming to power in 2010”

End Quote Mark Hoban Employment Minister

Ms Hodge, a Labour MP, accused the government of "poor decision-making", which was "damaging public confidence" in the system.

Although Atos has faced criticism, "most of the problems lie firmly within the Department for Work and Pensions", she said.

"The department's view that appeals against decisions are an inherent part of the process is unduly complacent," she said.

"The work capability assessment process hits the most vulnerable claimants hardest.

"The one-size-fits-all approach fails to account adequately for mental health conditions or those which are rare or fluctuating."

'Scaremongering'

Although the department had "started to improve", she said, claimants "too often" found the assessment process so stressful that their health deteriorated.

"A key problem is that the department has been unable to create a competitive market for medical assessment providers, leaving Atos in the position of being a near monopoly supplier," she said.

"The department is too often just accepting what Atos tells it. It seems reluctant to challenge the contractor. It has failed to withhold payment for poor performance and rarely checked that it is being correctly charged."

In 2010, the government commissioned Professor Malcolm Harrington to review fitness-to-work benefit assessments. He subsequently called for an overhaul of the system to make it more "fair and humane".

Mr Hoban said the committee's report "completely" failed to recognise this.

For Labour, shadow work and pensions secretary Liam Byrne said: "This damning report exposes the chaos and confusion at the heart of the Tory-led government."

He called for" fundamental change of the test before any more money is wasted and any more people are hurt".

More on This Story

Related Stories

More UK Politics stories

RSS

Features & Analysis

Elsewhere on the BBC

  • MonkeyMeet the tarsier

    The BBC travels to a Philippine island that is home to the world's oldest primate

Programmes

  • The Wrecking Crew OrchestraClick Watch

    The Japanese dance group using wearable technology to lighten up their act

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.