North East Wales

Care of woman, 82, at Glan Clwyd Hospital 'lamentable'

Patient being pushed on trolley Image copyright Getty Images
Image caption A serious case review was launched after Mrs Roberts' death at the Denbighshire hospital

The care given to an 82-year-old woman who died in hospital after waiting 60 hours to be moved to a ward did not contribute to her death, an inquest has been told.

Catherine Haf Roberts' death at Glan Clwyd Hospital on 11 February 2016 prompted a serious case review.

The inquest in Ruthin heard she died from acute gastroenteritis.

Assistant coroner Nicola Jones said her treatment was "lamentable" but recorded a verdict of death by natural causes.

She said she would submit a regulation 28 report requiring Betsi Cadwaladr University Health Board to explain how it would prevent patients facing such long delays in future.

Dr Tom O'Driscoll, a consultant in emergency medicine at the hospital, told the inquest Mrs Roberts "suffered unacceptable levels of delay in her hospital care" but it had not played a role in her death.

He said emergency departments were having to adapt to coping with patients being left with them for far longer periods of time and increasing demands on the health service were "not going away as an issue for us".

The inquest heard the hospital had made "improvements" following the serious case review.

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