Working Lives: Rio de Janeiro
- 14 September 2012
- From the section World Radio and TV
Rosane Josende has worked for Gol for 10 years and has more than 20 years of experience in the airline industry.
She has seen many changes during her career. The work used to be more glamorous, and the salaries higher; now the focus is on budget flights and quick turnarounds. The public aboard has changed, too; there are fewer people in suits and ties. Now her doorman asks her when he should look for cheap deals on Gol.
"I like to take care of the passengers, and to serve them really well," she says.
"I see some passengers enter the plane all nervous. For many people it's their first flight. I know right away that I have to give those passengers more attention. So I think this profession is very cool."
Ms Josende loves to grab her bag and travel, and enjoys the opportunity to get to know new areas of the country when she has a stopover. She always brings presents home from her trips for her two boys, aged five and seven.
Her salary - $26,000 (£16,000) is enough to pay for basic household costs. As with many middle class Brazilians, she employs domestic help. The maid, Ms Josende says, is critical to her ability to manage the household while she's away.
Rosane and her family live more than 35km (22 miles) from the airport in Bairro Jabour, in the west zone of Rio, close to Bangu. She likes the neighbourhood because she feels that it is a great place to raise her kids.
She plans to keep working for a long time so that she can afford to give her boys a good education.