Lucy Hockings
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Canada storm: 'We have no power, no heating, no water'

24 December 2013 Last updated at 19:56 GMT

The BBC's Lucy Hockings reports on the conditions in Quebec where, like many other households in Canada and the northern US, she is facing a Christmas without electricity.

Nearly 400,000 customers in eastern Canada and 390,000 in the US are still without power, with Michigan worst hit.

In Toronto, a utility has said power may not be restored for most residents until Thursday, and that some may be without electricity until the weekend.