Help / Podcasts / Technical Problems

Technical Problems

If you are having technical difficulties with the BBC podcasting service the questions below should help solve your problem.

If you are having trouble with specific software please consult your user guide.

• I've downloaded an mp3 but I can't hear anything. What could be the problem?
• I've subscribed to a podcast but I'm getting an error message. What could be the problem?
• I’m clicking to download an episode and it’s playing rather than downloading onto my computer. Why is this happening?
• Can the sound quality of podcasts be improved?
• Why do podcast episodes take a very long time to download on my computer?

• Hot Topics

• How do I install RealPlayer?

• What is a podcast?

• How can I check my DAB coverage?

• I want to download past podcast episodes - is there an archive?

• Other BBC Help

• BBC iPlayer Help

• bbc.co.uk/help

• BBC Webwise guides to the internet