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Help - listening to Radio 3 on the web


iPlayer FAQ and help pages

What is the BBC’s iPlayer

How to listen to programme on the web using ‘Real’ or Windows Media’ players

Why audio on the web is not broadcast quality

Why programmes can not all be downloaded as MP3 files

Why programmes are not available on the Radio player immediately following broadcast

How to report a broken link

What is the BBC’s iPlayer

The BBC iPlayer allows you to listen to a wide range of BBC Radio Programmes. It includes virtually all Radio 3 programmes broadcast in the last 7 days. It is launched from the top of the right hand navigation on this page

How to listen to programme on the web using ‘Real’ or 'Windows Media’ players

BBC radio currently uses two types of file to encode our audio, 'Real' and 'Windows Media'. 
You can listen to live radio in either Real or Windows Media. To select one or other, launch the iPlayer from the link at the top of the Right Hand navigation of this page, and select the link below 'LISTEN LIVE'. 

Currently most 'listen again' programmes are encoded in Realmedia only.  To listen, you will need to download Real Player - it is free - and details on how to download it can be found on the BBC Radio Real Player page

Why audio on the web is not broadcast quality

When listening on the web, each computer connects directly to the BBC internet site.  These multiple connections are very expensive to serve, so the audio files are processed to make them smaller and therefore cheaper to serve.  This results in a loss of quality compared to listening to the radio. The BBC continually strives to make the audio quality as good as possible

Why programmes can't all be downloaded as MP3 files

Some radio programmes are available in mp3 format. These can be found on the Radio 3 podcast page  Only a few programmes are available in this format since we don't have the rights to offer more. 

Why are programmes not available on the Radio player immediately following broadcast?

Programmes are normally available via our listen again service about half an hour after the end of broadcast. The exact period depends on the length of the programme because this affects the time it takes to encode the file used in the iPlayer plus the time it takes for the encoded file to be distributed to servers.

How to report a broken link

Please first check that your equipment is working correctly and that you can listen to other audio sources on the Radio 3 website. If you find a problem with a particular audio link, please contact the Radio 3 website.

Still can't find the answer to your question?

Please try one of the following options:

Contact the BBC

Questions about Radio 3 programmes
Questions about the Radio 3 website
How to listen online
Mobile listening - podcasts and mp3 downloads
Other Ways of Listening
BBC Complaints
Online services update


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