BBC - Help receiving BBC TV and radio

Information and advice about receiving digital TV via an aerial, satellite, cable or broadband.

Reception problems

Quick fixes

Many problems can be cured by simply Resetting your set-top box

If you have digital terrestrial TV (Freeview), check Today's transmitter work to see if your local transmitter is affected

If a channel (a new one or one that has moved) is missing from your list, try rescanning your set-top box

Otherwise, go to the page for your digital TV platform:

More about digital TV

Connecting digital equipment

Red button – interactive services

Useful links

Manufacturers' helplines

Factsheets

BBC Digital – how to get digital TV, digital switchover, etc

Digital TV postcode checker

Check what digital TV services you can receive in your area.

Enter your postcode

Enter your house number

(Results from Digital UK)

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