The most important trends driving retail banking today are digital devices, less cash and very little time.
Karen Fawcett, CEO, Retail Banking and Group Head, Brand & Marketing, Standard Chartered Bank

Today's banking experience is spread across dozens of touchpoints, from the traditional bank branch to mobile banking apps. Can banks continue to provide personalised service in an increasingly fragmented space? Karen Fawcett, CEO, Retail Banking and Group Head, Brand & Marketing at Standard Chartered Bank, shares her vision.

Banking on Innovation

Banking today is being transformed. Standard Chartered Bank is creating and redefining the digital agenda by innovating from outside in. Read more to find out insights from our leadership and our approach to make banking simpler, faster and better for you.

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Further readingBanking on innovation

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