Do you share my information with other organisations?

Page updated: 22 August 2018

We use your information to improve your experience. Our service means that we keep your information inside the BBC unless you ask us or give us your permission to share it, for example:

  • You ask us to or give us your permission
  • To provide you with content and services through a partner’s platform
  • If you have a BBC account we might use information that we hold about you to show you relevant and "targeted advertising" through other companies' sites, like Facebook, Google, Snapchat or Twitter. To do this, we securely match encrypted email addresses with the social media platform via our third party processor, Salesforce. The encrypted email addresses are only decipherable by the social media company if the email address is linked to an account on their site. We don’t provide any new data on BBC users, or their friends. If you don't want to see our targeted advertising, you can set ad preferences in your social media companies' settings. You can also visit your BBC account and turn off personalisation, which will turn off all personalised services

In exceptional circumstances, we might share your information without your permission if we reasonably believe you might be breaking the law, for example on hate speech, and such disclosure is allowed under the relevant laws, including data protection law.

If you use our website or apps outside the UK, our advertising partners may use your information to show you adverts on BBC services and elsewhere online.

When we share your data outside the BBC

We will:

  • Always share it in a secure way
  • Make sure it’s treated consistently with our privacy promise
  • Not allow other companies to use it to contact you with their own marketing

When we share your data within the BBC

We might share your information across different parts of the BBC for research and development, analysis, marketing or TV Licensing purposes. 

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