What are you doing with my data?

Page updated: 28 September 2017

We use it to make the BBC better for you and everyone. That includes doing things like:

  • Recommending things we think you’ll like, like TV and Radio programmes
  • Notifying you about things you’ve told us you like, like a new series of your favourite TV show
  • Personalising parts of the BBC to your tastes, including emails, radio, news, iPlayer and music.

We also use it for business, regulatory and legal purposes, like:

  • Dealing with any requests you make or content you submit
  • Getting in touch if we need to tell you about something, like a change to our policies or issues with a service
  • Giving you the right version of the BBC for where you are.

We share some of your personal data with TV Licensing to check if you are using BBC iPlayer and to keep their database up to date. Find out more about when you need a TV Licence.

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Outside the UK?

If you’re outside the UK, you’ll see the international version of the BBC website, bbc.com, which features advertising. Some of this advertising will be tailored to you, based on how you use the bbc.com and other sites. Find out more about personalised advertising.

How long will you keep my data?

We'll normally only keep your data for as long as necessary to give you the services you're using.

If you have not used your BBC account in the last year then your account may be classed as dormant or may be deleted in line with our privacy policy. Please check your inbox to see if we've sent you any emails about this recently.

 

 

Can I change my data?

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