Online bookings are growing as fast as online shopping. Theatre, cinemas, concerts, air tickets, train tickets, hotels and package holidays are all available on the web, often at cheaper prices than buying them from high street shops. Bookings can be made across the world by internet connection.
instantly find out availability
book out of office hours
pay and receive confirmation (via email) immediately
lower prices - access to a greater number of retailers increases competition and prices fall
risk buying from a website setup to scam money out of customers, ie the tickets never come
even when buying from genuine websites, the tickets may not arrive in the post in time (where confirmation email cannot be used)
websites may not be able to cope with high demand (making them inaccessible)