What is motivation?

Motivation is about the ways a business can encourage staff to give their best. Motivated staff care about the success of the business and work better. A motivated workforce results in:

  • increased output caused by extra effort from workers
  • improved quality as staff take a greater pride in their work
  • a higher level of staff retention - workers are keen to stay with the firm and also reluctant to take unnecessary days off work

Managers can influence employee motivation in a variety of ways:

  • monetary factors - some staff work harder if offered higher pay
  • non monetary factors - other staff respond to incentives that have nothing to do with pay, eg improved working conditions or the chance to win promotion
Increasing staff motivation can result in increased output, improved quality and higher staff retention