BBC Music Introducing - User Privacy Notice

Your trust is very important to us. The BBC is committed to protecting the privacy and security of your personal information.

It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information. This privacy notice describes how we collect and use personal information about you during and after your relationship with us, in accordance with the General Data Protection Regulation 2016 (GDPR).

Additional fair processing information can be found in the BBC’s Privacy Policy. Where there is inconsistency between those documents and this notice, this notice shall prevail. You can find out more about your information and privacy here.

It’s up to you how you use our services. And you can manage or delete your BBC account at any time. There’s more info on managing your account here. If you want to know more about how to delete your Uploader Profile, please see the “Deleting your Uploader Profile” section of this privacy notice for further information.

Because we’re a public service, we will help you make informed decisions about your information, so everyone can get the best out of digital technologies and the BBC. You can find out what we're doing with your information here. You can find out more about cookies here.

What will we collect and how will we use it?

The BBC will collect and process the personal information that you have provided to us when you use the BBC Music Introducing Uploader. This personal information includes:

  • artist name
  • email address
  • partial postcode (the first half of your postcode is used to send your music to your local radio station)
  • artist/band member names
  • genre
  • artist type
  • biography
  • influences
  • artist’s connection to their local area
  • website URL
  • YouTube URL
  • Facebook URL
  • Twitter URL
  • MusicBrainz ID
  • PRS ID

We store the tracks that you upload to your Profile and information about these tracks, as follows:

  • track title
  • track duration
  • track upload date / time
  • song writer(s) / composer(s)
  • track file type and quality

We also store the images that you upload to your Uploader Profile.

The BBC is the “data controller” of this information. This means that the BBC decides what your personal information is used for, and the ways in which it is processed.

The legal basis on which the BBC processes your personal information is on the basis of our legitimate interests. Our legitimate interests are: providing our BBC Music Introducing service, continuing to discover the latest talent, supporting the UK music industry by discovering and supporting unsigned, undiscovered and under the radar musicians, and assisting artists by providing them with a platform to promote their music.

As we are relying on our legitimate interests to process your personal information, we have conducted a legitimate interests assessment to carefully consider the impact of our processing on you.

Deleting your Uploader Profile

You can choose to delete your Uploader Profile at any point. After deletion it will not be possible for you to access your Uploader Profile or upload any more tracks to it.

You can delete your Profile from within the Uploader; use the button marked 'Delete' in the Profile Overview. You will be prompted to confirm your wish to delete your Artist Profile.

If you are unable to access the Uploader, you must send an email to IntroducingFeedback@bbc.co.uk. Please include “DELETION REQUEST” and your Artist name in the subject field of the email. You will be prompted to confirm your wish to delete your Artist Profile. In some instances you’ll also be prompted to verify you are the account holder of the Profile in question.

Remember, the email address you use to sign in to BBC Online will still be registered separately, unless you choose to also delete your BBC ID membership account. If you delete your BBC ID account, an automatic BBC Music Introducing deletion request will be generated. 

Please note that, if one of your tracks has been broadcast on BBC radio or has been featured on one of our platforms, we will not delete all of your information when your Uploader Profile is deleted (either because you have requested the deletion of your account or on the expiry of the retention period set out below). We will retain the following information for archiving purposes in the public interest:

  • artist name
  • artist/band member names
  • genre
  • artist type
  • biography
  • influences
  • artist’s connection to their local area
  • tracks
  • track upload history

We will ensure that the retained information is accessible by a small number of BBC staff and representatives.

Retaining your information

The BBC will retain your Uploader information until 7 years have passed since you last made any updates to your Profile or uploaded a track. This time period does not apply where you have requested the deletion of your Profile or where we have retained your information for archival purposes in the public interest (please see the “Deleting Your Uploader Profile” section above for further information).

Sharing your information

The personal information that you provide will be processed and shared with a limited number of carefully selected contributors volunteering across the BBC Music Introducing local show network, as well as local and national BBC radio producers. This is for the purposes of reviewing your musical submissions, contacting you to discuss airplay and possible appearances, and promoting your music. Consequently we also internally store data about the number of likes, listens, downloads and broadcasts your tracks receive.

If your music is selected for broadcast, your tracks, artist images and biographical information may be transferred to other systems in the BBC, for example, radio playout systems or websites.

We will share information you provide with SalesForce, the provider we use for contacting our mailing list, as well as with Softwire, the provider we use for our software development work.

Keeping you up to date

We will only contact you for marketing purposes where you have expressly consented for us to do so and you can unsubscribe at any time via your Profile Overview (by selecting ‘No, thanks’ under the heading ‘Be the first with email updates’). Please note however that if you have a BBC account, we may still contact you with service updates and other service information.

Your rights and more information

If you want to review, verify, correct or object to the processing of your personal information, or request that we transfer a copy of your personal information to another party, you can find out how to do this in the BBC's Privacy Policy. For further information about to request the deletion of your Uploader Profile, please see the “Deleting your Uploader Profile” section of this privacy notice.

If you need help with managing your account settings and the information we hold, you can find out how to do this here.

If you have any questions about how the BBC handles your personal information, or if you wish to contact the BBC to exercise your rights in relation to your personal information, please visit http://www.bbc.co.uk/usingthebbc/privacy.

If you raise a complaint with the BBC about the way it has handled your personal information and you are dissatisfied with the BBC’s response, you are entitled to lodge a complaint with a supervisory authority. In the UK, the supervisory authority is the Information Commissioner’s Office (ICO), which can be contacted at: https://ico.org.uk/concerns/.

 

Useful links

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