Iceland's volcano
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Ash cloud passengers still waiting to be compensated

A year ago this week, flights started returning to normal after the ash cloud from a volcano in Iceland forced the closure of much of northern Europe's air space.

The cost to airlines and passengers was estimated at more than a billion pounds.

Many travellers made claims on their insurance but a year later some companies have yet to pay out in full.

Joe Lynam reports.

  • 25 Apr 2011