A NatWest branch
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NatWest 'working through backlog' after technical fault

The computer error that has affected thousands of NatWest customers has been fixed, says the RBS Group.

But Customer Services Director Susan Allen said they were still working through a long backlog of accounts.

The technical fault has disrupted payments to and from NatWest, RBS and Ulster Bank accounts since Thursday.

Branches of these banks are opening longer this weekend to help customers, who have reported unpaid salaries and rent payments not being processed.

  • 23 Jun 2012
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