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Mobile phone shops are misleading customers, says Which?

Customers are being misled over mobile phone contracts, according to consumer group Which?

It found that 82% of people were given the wrong information when they asked if the price would stay the same throughout the length of their contract.

5 liveWake Up To Money got the details from Matthew Howett, senior analyst at the research and consultancy firm Ovum.

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  • 15 Aug 2012
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