'People matter more than I thought'
Media playback is unsupported on your device
Video

CEO Secrets: People matter more than I had ever thought

Jonathan Duck used to be a professional business adviser, until he decided to put his money where his mouth was and run a business himself. He found there was one big difference between the running a business in theory in running one in practice.

Follow #CEOSecrets on our website here.

Video journalist: Jeremy Howell

  • 23 Oct 2017
Go to next video: 'If we soften up, our readers will go'