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Indian call centre teaches maths in UK

A school in North London has taken outsourcing to a new level by using call centre staff in India to help teach its pupils mathematics.

Ashmount Primary School uses maths graduates based in the Punjab to provide one-on-one tuition via a computer, with the student speaking to their teacher over a headset.

Howard Johnson visited the Brightspark Education call centre in Ludhiana to see how the system works.

  • 03 Oct 2010
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