NHS: 'People are not getting the access they need to GPs'
Nearly one in five patients in England admit they have misused Accident and Emergency departments at some point, a Healthwatch England poll suggests.
According to Anna Bradley, chair of Healthwatch, people are misusing A&E "because they are not getting the kind of access they need to GP services".
The poll asked more than 1,700 people about their experiences and views on the NHS.
04 Mar 2014