Undercover footage of Muriel Price in bed
Media playback is unsupported on your device

Video footage reveals domestic care neglect

The BBC has obtained footage showing multiple failings in the home care provided by a company to one woman - as ministers warn the next abuse scandal may come in the sector.

The videos, recorded by the family of Muriel Price, 83, show carers failing to turn up for visits or turning up late, causing Mrs Price great distress.

The company involved say they were never informed the family had concerns.

They say the care of patients is of paramount importance to them.

Michael Buchanan reports.

  • 13 Jun 2013