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Rail passengers in south-east England least satisfied, survey finds

More than half of rail passengers in London and the south east are dissatisfied with the service, a survey by consumer group Which? has found.

Customers using Thameslink and Great Northern/First Capital Connect routes had an overall satisfaction score of 43% with Southeastern gaining just 44%.

The best company for satisfaction was Grand Central with more than three quarters of its passengers content, as Jon Brain reports.

  • 16 Feb 2015
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