Benefit assessors 'copy and pasting' reports
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Whistleblower: Benefit assessors 'copy and pasting' reports

A former benefits assessor says she quit her role after seeing the effects of time pressures placed on staff.

She had worked to assess claimants for Personal Independence Payment (PIP).

The Department for Work and Pensions said "assessments work for the majority of people, with 76% of PIP claimants telling us that they're happy with their overall experience".

Watch the BBC's Victoria Derbyshire programme on weekdays between 09:00 and 11:00 on BBC Two and the BBC News Channel.

  • 14 Feb 2018
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