Pret allergy advice 'wrong in store and online'
Gabriella Williams - who has a sesame and poppy seed allergy - says she asked a member of staff at Pret A Manger for allergen advice, and consulted the company's website, to ensure her sandwich was fine for her to eat.
Both suggested it did not contain poppy seeds - but the sandwich's dressing was made from them, she says, and she suffered an allergic reaction.
The company said: "We sincerely apologise for Gabriella's experiences.
"We take food allergies and providing allergen information to our customers very seriously and are reviewing our approach."
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27 Sep 2018