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Stephanie MacDonald-Walker's outrage at British Gas 'break-in'

A woman said she feels violated and vulnerable after British Gas forced entry into her home in an accounting mistake.

The company had gained a court order to get into Stephanie MacDonald-Walker's Leicester flat after it mistakenly believed there was an outstanding gas bill.

British Gas has apologised for the error but said it used the powers "thousands of times a year" to deal with unpaid bills.

Ms MacDonald-Walker rejected compensation of £150 but is considering an offer of £1,000.

  • 27 Sep 2013