Acas and TUC on strikes and industrial action

Was the November day of action by public sector workers an effective means of workers getting their way?

Giles Dilnot spoke to Acas chief executive John Taylor and the TUC's Sarah Veale to ask what industrial action - and talks to avert them - can achieve.

The film was followed by a debate between Conservative MP Dominic Raab and the PCS union's Mark Serwotka.

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