Emergency medical technician Kelly Marquis has been awarded a St John Ambulance Chief Officer’s Recognition of Performance for her actions during a case last year.
Kelly and her crew mate were called to an incident involving a patient who was behaving in an unstable and aggressive manner.
A police officer on scene was concerned about the patient’s welfare and they were unable to persuade them to get medical help.
On her arrival, Kelly managed to gain the trust of the patient, calm them down and encouraged them to go to hospital in an ambulance.
Quote Message: Kelly demonstrated a very caring and professional attitude throughout this challenging case. Kelly built up a trust between herself and the patient during the journey to hospital, despite the fact the patient was very unsettled and agitated. This continued until the point of handover to the Emergency Department staff. I and the full management team believe the handling of this situation merits an award of Recognition of Performance.” from Chief Officer Ali Marquis St John Ambulance