Technology

Samsung updates Note 5 stylus holder to solve jamming

The Galaxy Note 5 was launched last year - but some users soon had trouble with the S-Pen stylus Image copyright Getty Images
Image caption The Galaxy Note 5 was launched last year - but some users soon had trouble with the S-Pen stylus

Samsung has redesigned its Galaxy Note 5 to ensure the S-Pen stylus that accompanies the phone can no longer become stuck inside its holder.

Last year, users complained their phones had been damaged after accidentally placing the stylus in its holder upside down.

Initially, Samsung just told them to read the manual, updating the packaging to make these instructions clearer.

But now, the firm has said it has changed the "internal S-Pen mechanism".

"It is routine for manufacturers of smartphones to evolve the hardware to improve it during the life of a model," Ian Fogg, an analyst at consultants IHS, told the BBC.

Many consumer electronics products, such as games consoles, also evolved in this way, he said.

"For Samsung, the likely reason they've done this is that they've seen customers being caught out by the stylus and they've had returns coming back to them so they've tweaked their design and manufacturing to void the problem," Mr Fogg added.

Samsung confirmed the change to the BBC and tech site The Verge, which had published the company's statement earlier.

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