Greater Anglia

  1. Train company gets ready for 'increase' in travellers

    A train company is getting ready to "welcome back commuters" as it is increasing its timetable from Monday.

    Greater Anglia said it has taken additional steps to keep everyone safe including handing out facemasks and installing hand sanitiser dispensers at 20 stations.

    Jamie Burles, managing director, said: "We have measures in place to protect staff and passengers such as enhanced cleaning, social distancing markings at stations and free hand sanitiser available at major stations.

    "However, at this stage, we are still asking customers only to travel by train where necessary."

    Social distancing measures at railway station

    It is now mandatory for customers to wear a face covering when using public transport.

    Hand sanitiser dispensers are available at Billericay, Bishop’s Stortford, Broxbourne, Cambridge, Chelmsford, Cheshunt, Colchester North, Ely, Harlow Town, Ipswich, Manningtree, Norwich, Rayleigh, Shenfield, Southend Victoria, Stansted Airport, Tottenham Hale, Ware, Wickford and Witham.

  2. Level crossing cameras to be installed across East

    Cameras are being installed at 13 level crossings in the East to catch motorists who do not stop when barriers are coming down.

    It is to help Network Rail prosecute drivers who jump the lights across Norfolk, Suffolk, Essex and Cambridgeshire.

    Offenders are automatically notified of their offence, and could be sent on an awareness course, fined £100 and given three points on their licence, or prosecuted, it said.

    The RLSE cameras are being paid for by Greater Anglia.

    Daniel Fisk, from Network Rail, said: "They are clearly visible for people to see as a deterrent."

    Cameras at Baylham level crossing
  3. Greater Anglia to increase services next week

    Greater Anglia says it will be reintroducing most of its timetable from Monday, as more people return to work after the latest easing of coronavirus restrictions.

    train carrriage

    Some 46,000 more seats are going to be available as of next week during peak times - fulfulling 93% of normal services.

    But trains between Norwich, Diss and London will remain scaled back, although they will be monitored on a daily basis to see whether more trains need to be put on, the operator said.

    Tickets offices will all reopen and on the London services catering will return.

    Jonathan Denby, from Greater Anglia, said the number of inter city trains will increase but "we still expect there to be an awful lot of people who won't be travelling normally yet".

    He added the government advice was still to only travel where necessary.

  4. Train company's sunflower scheme to help those with hidden disability

    A new train travel scheme is aiming to support people with "hidden" disabilities.

    Passengers with learning disabilities will be given sunflower lanyards and ID cards by Greater Anglia staff.

    The sunflower initiative is a way of signalling someone may need additional help or more time when travelling.

    Sunflower lanyard

    Paul White, from Hidden Disabilities, said living with a hidden disability "can make daily life more demanding" and the new scheme "helps by discreetly indicating to people that those who choose to wear it, have a hidden disability and may need additional support, help or a little more time".

    Greater Anglia’s accessibility manager, Rebecca Richardson, added that the company was committed to "making rail travel accessible for everyone".

  5. More trains running to help with social distancing

    The number of people travelling on the railways has increased since last week.

    The train operator Greater Anglia started running extra services again... with the number of weekday trains back up to "Saturday service" levels.

    Jonathan Denby, from Greater Anglia, said more carriages had been added so people can social distance, and Network Rail released more guidance around stations, so designated walking routes were now in place.

    Norwich Railway Station
  6. Rail services increase as lockdown restrictions eased

    Katy Lewis

    BBC News Online

    Efforts to get more commuters safely back to work by train are coming into force today following the easing of the coronavirus lockdown restrictions.

    Station platform

    More services will be running than at any time since lockdown began, but rail companies are planning to limit the number of people boarding trains, and some seats may be blocked off. Security guards are also in place at several stations.

    Check websites for full details: Thameslink, Great Northern, London Northwestern, Chiltern Railways and Greater Anglia.

    East Midlands Railway has warned that the new timetable will only allow a "small rise" in the numbers it can accommodate and Avanti West Coast said it would not allow carriages to be more than a third full.

    The London North Eastern Railway is also asking passengers to help to keep services clear for those who need them most.

    People are still being advised to use public transport only if it's essential and they have no alternative.

    Emma Watson, from Network Rail, said: "We have done the calculations and analysis to ensure that we can have a certain amount of people on the concourse at any one time and yes, there will be closures to entrance and exits should those numbers increase and grow."

  7. Greater Anglia to run more trains

    Nic Rigby

    BBC News

    Railway company Greater Anglia is to change its reduced emergency timetable and increase train services after the government announced a slight easing of the lockdown.

    From Monday, it will run an amended timetable on weekdays with a "Saturday service" number of trains.

    It will see increased frequency of services on the Great Eastern Main Line from Colchester, Clacton and Southend to London and the West Anglia Main Line from Cambridge to Liverpool Street.


    Regional lines will remain as they are, but the hourly Norwich to Cambridge service will now run as a direct through service to Stansted Airport again.

    The Norwich-London intercity service, will continue to run once an hour, but during peak periods will not call at Colchester or Chelmsford as it runs non-stop between Manningtree and Stratford.

    Passengers at Colchester will be served by three trains per hour and at Chelmsford by four trains per hour on the Great Eastern Main Line.

    Jamie Burles, Greater Anglia managing director, said: "Government advice is still to avoid public transport, so please only travel with us if your journey is absolutely essential.

    "We have marked up our trains and stations to help customers to socially distance."

  8. 'Fogging guns' used to clean Greater Anglia trains

    Pete Cooper

    BBC News

    Greater Anglia has used special "fogging guns" to help clean their trains and stations during the coronavirus pandemic.

    The train company, which operate in Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk said the devices sanitise large areas and clean areas which are difficult to reach.

    Greater Anglia

    Martin Moran from Greater Anglia said: "We are doing all we can to keep trains clean for key workers and those who need to make essential journeys.

    "If a person with suspected coronavirus travels on one of our trains, the train would be quarantined.

    "Once it has been released, it undergoes a thorough deep-clean and part of this process involved using the 'fogging guns'."

  9. Greater Anglia to close 34 ticket offices

    Greater Anglia is to close 34 ticket offices from Sunday "in response to the current coronavirus outbreak", the train operator has announced.

    It has seen passenger numbers drop by over 90% so is temporarily shutting offices consistently selling fewer than 20 tickets a day.

    Rail travellers are advised to check with Greater Anglia before setting out.

    Greater Anglia train

    Ticket offices at key stations near big hospitals will remain open but seven others will see reduced opening hours.

    All stations will remain open and Greater Anglia will continue to run a reduced timetable to make sure essential key workers can still travel to work and back.

    Customers requiring tickets would be able to buy them either at ticket machines, online or by using the Greater Anglia app, the operator said.