The owners of a Keswick bed and breakfast say they want compensation from their water supplier, after a flush valve exploded in a top floor bathroom, flooding the entire building and bringing down at least one ceiling.
James and Ruth Lamb, at Cumbria House, say United Utilites have confirmed there was a spike in water pressure in Keswick at the time.
Unitied Utilities has apologised and says it is investigating what happened.
The Cumbria House owners say they are unlikely to be able to welcome back guests until October, and James Lamb says it's been a terrible ordeal.
The water came all the way down dripping through into the dining room four storeys below, two weeks after we'd just successfully reopened to the public after all the Covid lockdown and now we're closed again."
It does sound absolutely horrendous and my sympathies absolutely with them, we are still investigating it and as you'd expect we do need to investigate it thoroughly."