East of England Ambulance Service appoints interim chief Dorothy Hosein

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Dorothy HoseinImage source, EEAS
Image caption,
Dorothy Hosein has been on the board of hospital trusts in the region

The troubled East of England Ambulance Service (EEAS) has appointed a temporary boss, two months after its chief executive resigned.

The service has struggled with delayed response times and low staff morale.

In September, chief executive Robert Morton said it felt like the right time to hand over, a month after the Care Quality Commission (CQC) said the service still "requires improvement".

EEAS said Dorothy Hosein was a "fantastic choice" for interim chief.

It praised her "wealth of experience at partner trusts" and said she would remain in post until a substantive chief executive was appointed.

EEAS is one of 10 ambulance trusts in England. It serves six million people across Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk.

Image caption,
Robert Morton had led East of England Ambulance Service since 2015

Mr Morton apologised in May after it was revealed that 22 patients had suffered some form of harm - three of them severe - in ambulance delays caused by "unprecedented" winter demand.

At the time of his resignation, former health minister Norman Lamb described the move as "long overdue" and said the service had "toxic culture".

EEAS did not comment at the time of his resignation, but released a statement on Thursday confirming Ms Hosein's appointment.

Image source, PA
Image caption,
Criticising Mr Morton, Liberal Democrat MP Norman Lamb said the region's "excellent" paramedics "deserved a high standard of leadership"

EEAS chairman Sarah Boulton said: "I'd like to thank everyone who has supported Robert throughout his three-year tenure, a period of EEAS's life that has seen a focus on excellence in patient care, innovation through partnerships, securing millions of pounds of investment into EEAS, and much more.

"With Dorothy, the united board-level team will further strengthen our service and help EEAS remain focused on our patients and the care we provide for them."

Ms Hosein most recently worked as an interim managing director of Mid Essex Hospitals and is a management consultant for the NHS.

She spent almost three years at the Queen Elizabeth Hospital in King's Lynn, as a chief operating officer and then chief executive, leaving in April 2017.

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