Birmingham & Black Country

Learner driver calls 999 over late lesson

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Media captionThe man asked the operator who he should complain to about his driving instructor

A 999 call from a learner driver whose driving instructor turned up late has been labelled a "ridiculous" waste of police time.

West Midlands Police have released a recording of the call to reinforce the message that dialling 999 should be reserved for genuine emergencies.

Ch Insp Sally Holmes said time-wasting calls keep operators from dealing with "a genuine life or death emergency".

West Midlands Police receive more than 1,500 calls to 999 each day.

Blocked sink call

In the two-minute call the man said: "I've got an emergency - the person who's supposed to be teaching me came late and now she's asking me to get out of her car.

"She's saying I'm giving her attitude. Please come over."

He also asks the operator who he should complain to.

The call handler advises him to speak to the instructor's employer or the body that regulates driving instructors, and tells the man such trivial matters do not qualify as 999 emergencies.

The police said other recent calls to the emergency number included one about a blocked sink in a hotel room and someone who had forgotten their computer password.

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